At the IA Summit last year in Miami, the first that I attended, a few wonderful people encouraged me to submit a proposal for this year in Memphis. I was a total noob, and didn’t think it would be possible for me to be chosen to speak, but I decided to think of a topic [...]
Entries from March 29th, 2009
My presentation at IA Summit 2009: “Evangelizing Yourself”
March 29th, 2009 · 5 Comments · Career, Conferences
Tags:Career·Conferences·Pleasure·Props·Social Networking·Speaking
IA Summit 2009: The Courage to Quit
March 29th, 2009 · 1 Comment · Conferences, Consulting
At the IA Summit in Memphis I had the distinct pleasure of participating in a panel titled, “The Courage to Quit: Starting, Growing & Maintaining Your Own UX Business,” along with Sarah Rice, Chris Fahey and Jenn Anderson. Photo taken by John Yesko The description of the panel: Information Architects have an opportunity to structure [...]
IA Summit 2009: A functional family reunion
March 29th, 2009 · 2 Comments · Community, Conferences
Families fight. When you share that much time with the same people, and put your faith in them, and share a common history, and become reliant on one another’s successes, it’s very easy to feel disappointed and confused and argumentative when things don’t seem to be going right. But ultimately what allows you to express [...]
Tags:Conferences·Learning·Organizations·Pioneers·User Experience
The conditioner bottles at The Hampton Inn
March 29th, 2009 · 6 Comments · Customer Experience
When I was in Austin for SxSW Interactive, I stayed at the Hampton Inn a block away from the Austin Convention Center. I chose the hotel because it was convenient, even though the room rate was out of control — $299/night (which I got reduced to $259). I recognize that when 10,000 geeks descend upon [...]
Tags:Customer Experience·Customer Service·Human Factors·Pain·Usability Evaluations
SxSW: Our panel “From Freelance to Agency: Start Small, Stay Small”
March 29th, 2009 · 6 Comments · Career, Conferences
A couple weeks ago I told you I was going to SxSW to participate in the panel “From Freelance to Agency: Start Small, Stay Small” with Roger Black and Kristina Halvorson, moderated by Jeffrey Zeldman. I was nervous as all hell, but I had an absolute blast on the panel and am thrilled by the [...]
