Comments on: TD Bank’s Penny Arcade http://whitneyhess.com/blog/2009/08/22/td-banks-penny-arcade/ Improving the human experience one day at a time Sun, 12 Feb 2012 00:24:43 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Guess How Much - joshmadison.com http://whitneyhess.com/blog/2009/08/22/td-banks-penny-arcade/comment-page-1/#comment-8096 Guess How Much - joshmadison.com Mon, 15 Aug 2011 01:43:43 +0000 http://whitneyhess.com/blog/?p=20#comment-8096 [...] I finally got off my lazy butt and took my bags of change to TD Bank’s Penny Arcade to cash in.  Take a guess at how much the total amount was in the comments.  The person who gets [...]

[...] I finally got off my lazy butt and took my bags of change to TD Bank’s Penny Arcade to cash in.  Take a guess at how much the total amount was in the comments.  The person who gets [...]

]]> By: Coin Collector http://whitneyhess.com/blog/2009/08/22/td-banks-penny-arcade/comment-page-1/#comment-5779 Coin Collector Mon, 13 Dec 2010 00:02:23 +0000 http://whitneyhess.com/blog/?p=20#comment-5779 JD, I am just saying that you can't guess how much money is in a jug based on volume. Sure the sun is hot. But do you know what the exact temperature is? You might guess it is 50% hotter than it really is if you don't take an actual measurement. Even if you put the number of coins that the receipt has listed and your container isn't full, there is no way of proving that your container was full when you came into the bank. JD, I am just saying that you can’t guess how much money is in a jug based on volume. Sure the sun is hot. But do you know what the exact temperature is? You might guess it is 50% hotter than it really is if you don’t take an actual measurement. Even if you put the number of coins that the receipt has listed and your container isn’t full, there is no way of proving that your container was full when you came into the bank.

]]> By: DE http://whitneyhess.com/blog/2009/08/22/td-banks-penny-arcade/comment-page-1/#comment-5736 DE Thu, 02 Dec 2010 00:59:19 +0000 http://whitneyhess.com/blog/?p=20#comment-5736 TD Bank PennyArcade -- as of November 1st, I was just informed today they now charge 6% if you don't have an account -- and the way they are handling it is feels like a scam. They must really need the eight bucks they took out of my change count which now that I think about surprised me it was so low. The sign informing you of the 6% charge is no unobtrusively placed I don't imagine anyone who has used the machine will look for it. I have used the machine before since the TD takeover. The teller seemed well equipped for my surprise when I presented my receipt. I took photos of the signage/lack of signage. Haven't decided how much of a stink I wantt to make about this. I really felt like I had been had. TD Bank PennyArcade — as of November 1st, I was just informed today they now charge 6% if you don’t have an account — and the way they are handling it is feels like a scam. They must really need the eight bucks they took out of my change count which now that I think about surprised me it was so low. The sign informing you of the 6% charge is no unobtrusively placed I don’t imagine anyone who has used the machine will look for it. I have used the machine before since the TD takeover. The teller seemed well equipped for my surprise when I presented my receipt. I took photos of the signage/lack of signage. Haven’t decided how much of a stink I wantt to make about this. I really felt like I had been had.

]]> By: JD http://whitneyhess.com/blog/2009/08/22/td-banks-penny-arcade/comment-page-1/#comment-5674 JD Sat, 20 Nov 2010 02:41:19 +0000 http://whitneyhess.com/blog/?p=20#comment-5674 Crazy Coin Collector, No it's not crazy. Clearly you didn't read the post. It is ABUNDANTLY obvious the machine ripped us off. I'm not going to repost the very simple and logical facts when they are all in my original post. The only crazy thing I can think of is how anyone could read that post and not see that the machine malfunctioned. I'll assume that you are not a very logical person. You'd probably argue something like, "how can you claim the sun is hot if you've never been there". The jug was FULL, so I would even settle for a solution test - put in to the same jug the same number of coins that our receipt said the machine counted. If the jug is full, then I'd offer up my apologies and gladly go on my way. I am betting however, that if they offered to do this, the jug would only be about half full. Of course they made no such offer - they just kept defending the filthy machines accuracy that the manager said they vacuum every day, then speaking in very condescending tones to us, blowing us off, promising to call us and then neglecting to that (twice). Disgraceful and devious customer service, faulty coin counters, and now even more so suspect that they "charge" you 6% - things that make you go hmmmmmmmm. Crazy Coin Collector,

No it’s not crazy. Clearly you didn’t read the post. It is ABUNDANTLY obvious the machine ripped us off. I’m not going to repost the very simple and logical facts when they are all in my original post. The only crazy thing I can think of is how anyone could read that post and not see that the machine malfunctioned. I’ll assume that you are not a very logical person. You’d probably argue something like, “how can you claim the sun is hot if you’ve never been there”.

The jug was FULL, so I would even settle for a solution test – put in to the same jug the same number of coins that our receipt said the machine counted. If the jug is full, then I’d offer up my apologies and gladly go on my way. I am betting however, that if they offered to do this, the jug would only be about half full. Of course they made no such offer – they just kept defending the filthy machines accuracy that the manager said they vacuum every day, then speaking in very condescending tones to us, blowing us off, promising to call us and then neglecting to that (twice). Disgraceful and devious customer service, faulty coin counters, and now even more so suspect that they “charge” you 6% – things that make you go hmmmmmmmm.

]]> By: Rich http://whitneyhess.com/blog/2009/08/22/td-banks-penny-arcade/comment-page-1/#comment-5635 Rich Sat, 06 Nov 2010 21:20:49 +0000 http://whitneyhess.com/blog/?p=20#comment-5635 It's not free for non-customers anymore!! ------ Penny Arcade® Make Every Penny Count and Customers count them for FREE! There is a fee for non-Customers. Become a Customer today and count your coins for FREE! Penny Arcades are being installed in select locations. To find the Penny Arcade nearest you, visit our ATM/Store Locator. Simply drop your coins into the Penny Arcade and take your receipt to a teller for cash or deposit into your account. And, if you have an unusually large amount of coins, just drop them off during lobby hours and your account will be credited within 5 business days. It’s not free for non-customers anymore!!

——

Penny Arcade®

Make Every Penny Count and Customers count them for FREE!

There is a fee for non-Customers. Become a Customer today and count your coins for FREE!

Penny Arcades are being installed in select locations. To find the Penny Arcade nearest you, visit our ATM/Store Locator.
Simply drop your coins into the Penny Arcade and take your receipt to a teller for cash or deposit into your account.
And, if you have an unusually large amount of coins, just drop them off during lobby hours and your account will be credited within 5 business days.

]]> By: Coin Collector http://whitneyhess.com/blog/2009/08/22/td-banks-penny-arcade/comment-page-1/#comment-5632 Coin Collector Sat, 06 Nov 2010 17:24:25 +0000 http://whitneyhess.com/blog/?p=20#comment-5632 Just got back from TD bank. Before I put in my change, the banker came up and told me that they now charge 6% if you don't have an account with them. She said they had the policy change put in this past Thursday. I am glad that she told me before I used the machine. I should have asked if they still give out a token gift if you guess the amount correctly. Just got back from TD bank. Before I put in my change, the banker came up and told me that they now charge 6% if you don’t have an account with them. She said they had the policy change put in this past Thursday. I am glad that she told me before I used the machine. I should have asked if they still give out a token gift if you guess the amount correctly.

]]> By: Coin Collector http://whitneyhess.com/blog/2009/08/22/td-banks-penny-arcade/comment-page-1/#comment-5631 Coin Collector Sat, 06 Nov 2010 17:21:12 +0000 http://whitneyhess.com/blog/?p=20#comment-5631 JD, if you didn't count your coins first you can't claim that you had more than you did. That's crazy. JD, if you didn’t count your coins first you can’t claim that you had more than you did. That’s crazy.

]]> By: Lorraine http://whitneyhess.com/blog/2009/08/22/td-banks-penny-arcade/comment-page-1/#comment-5629 Lorraine Sat, 06 Nov 2010 11:02:37 +0000 http://whitneyhess.com/blog/?p=20#comment-5629 Wow, never have heard that you have to be a TD bank customer or pay a service fee. I'm not surprised... Really don't like the system @ the Penny Arcade... my son brought me a coin counting bank Wow, never have heard that you have to be a TD bank customer or pay a service fee. I’m not surprised… Really don’t like the system @ the Penny Arcade… my son brought me a coin counting bank

]]> By: Jenn http://whitneyhess.com/blog/2009/08/22/td-banks-penny-arcade/comment-page-1/#comment-5625 Jenn Fri, 05 Nov 2010 13:16:54 +0000 http://whitneyhess.com/blog/?p=20#comment-5625 Yes! I went in today and they told me that as a non TD customer, I now have to pay 6%! That is BS! I will be sure to let everyone know my thoughts on TD bank via Twitter and Facebook and encourage you all to do so as well! Yes! I went in today and they told me that as a non TD customer, I now have to pay 6%! That is BS! I will be sure to let everyone know my thoughts on TD bank via Twitter and Facebook and encourage you all to do so as well!

]]> By: MARYSE http://whitneyhess.com/blog/2009/08/22/td-banks-penny-arcade/comment-page-1/#comment-5623 MARYSE Thu, 04 Nov 2010 21:08:09 +0000 http://whitneyhess.com/blog/?p=20#comment-5623 Without any warning whatsoever, they have implemented a 6% fee on the total amount of your change! If you change $1000, you'll pay them a hefty fee of $60 for simply giving you notes for your change!! Scam artists....they try and talk you into opening an account with them to avoid this charge!! Without any warning whatsoever, they have implemented a 6% fee on the total amount of your change! If you change $1000, you’ll pay them a hefty fee of $60 for simply giving you notes for your change!! Scam artists….they try and talk you into opening an account with them to avoid this charge!!

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