Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries from August 26th, 2009

Whit Hour – Week 4

August 26th, 2009 · 4 Comments · Whit Hour

Thank you so much to the 25 or so folks who showed up for the fourth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Join me next week on Sunday, August 30, 9-10pm Eastern [...]

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My DIY UX talk is featured in InformationWeek

August 24th, 2009 · 1 Comment · Articles, Events, User Experience

Many thanks go to Allen Stern of CenterNetworks for covering my DIY UX presentation in the InformationWeek blog. He was in attendance when I gave the talk to about 25 people at the NYC Customer Development Process Meetup last week. Read his article: DIY Usability For Startups I will be giving the presentation again at [...]

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Today is my 1 year anniversary of going solo

August 22nd, 2009 · 25 Comments · Career, Pleasure

Exactly one year ago today, I left my job to pursue independent consulting full-time. I took a big leap of faith. I had faith in myself that things would work out. I had faith that even with the odds stacked against me, I could pull it off. I stepped out on my own because I [...]

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Links from 8/18/2009 to 8/22/2009

August 22nd, 2009 · 1 Comment · Linkage

Here are the most recent additions to my Delicious and Google Reader Shared Items. Hope you enjoy. YouTube – The Vendor Client relationship – in real world situationsThe story of my life. Via @jmspool StartupCFO: The $1 ClauseFrom @orian Holaphil » Blog Archive » I May Owe You an ApologyIt takes a lot of guts [...]

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SeamlessWeb Mobile Site: Easy to Use, But Impossible to Order

August 22nd, 2009 · 5 Comments · Pain, Pleasure, User Experience

Usablenet is responsible for some of the most easy to use mobile websites your smartphones can find. They chose a good company name. Their platform powers mobile sites such as JetBlue and Northwest Airlines, Amtrak and NJ Transit, Hilton Hotels, 1800Flowers, and dozens of other sites you’d be surprised to hear. Just point your mobile [...]

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