Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries from September 17th, 2009

IDEA 2009: Social and Experience Design – Day 2

September 17th, 2009 · 1 Comment · Conferences

This is a continuation of my coverage from the IDEA Conference in Toronto from September 15-16, 2009. My Day 1 roundup can be found here. Day 2 also had a great lineup of speakers: Tim Queenan Christian Crumlish and Erin Malone Matthew Milan Mari Luangrath Stephen Anderson My Twitter notes from the conference are below. [...]

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IDEA 2009: Social and Experience Design – Day 1

September 15th, 2009 · 2 Comments · Conferences

I’m in Toronto this week for IDEA 2009, the conference run by the Information Architecture Institute. This year’s theme is Social and Experience Design. Speakers from a variety of backgrounds are helping us understand how to make informed and insightful design decisions based on the ever-changing landscape of the web caused in large part by [...]

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Whit Hour – Week 5

September 2nd, 2009 · No Comments · Whit Hour

Thank you so much to the 20 or so folks who showed up for the fifth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. I particularly appreciate your patience and determination to stick with [...]

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