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	<title>Comments on: What the customer actually wanted</title>
	<atom:link href="http://whitneyhess.com/blog/2009/10/01/what-the-customer-actually-wanted/feed/" rel="self" type="application/rss+xml" />
	<link>http://whitneyhess.com/blog/2009/10/01/what-the-customer-actually-wanted/</link>
	<description>Improving the human experience one day at a time</description>
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		<title>By: taller grow</title>
		<link>http://whitneyhess.com/blog/2009/10/01/what-the-customer-actually-wanted/comment-page-1/#comment-9537</link>
		<dc:creator>taller grow</dc:creator>
		<pubDate>Sat, 11 Feb 2012 15:54:49 +0000</pubDate>
		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=2579#comment-9537</guid>
		<description>I do believe that is probably the most essential info to me. With this particular glad reading ones post. Although wish to review about handful of standard points, The internet site type can be superb, this content articles is actually excellent : N. Beneficial career, regards</description>
		<content:encoded><![CDATA[<p>I do believe that is probably the most essential info to me. With this particular glad reading ones post. Although wish to review about handful of standard points, The internet site type can be superb, this content articles is actually excellent : N. Beneficial career, regards</p>
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		<title>By: Whitney Hess</title>
		<link>http://whitneyhess.com/blog/2009/10/01/what-the-customer-actually-wanted/comment-page-1/#comment-4439</link>
		<dc:creator>Whitney Hess</dc:creator>
		<pubDate>Fri, 09 Oct 2009 12:40:12 +0000</pubDate>
		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=2579#comment-4439</guid>
		<description>Thanks for noting that, I didn&#039;t know the creator&#039;s name.</description>
		<content:encoded><![CDATA[<p>Thanks for noting that, I didn&#39;t know the creator&#39;s name.</p>
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		<title>By: Whitney Hess</title>
		<link>http://whitneyhess.com/blog/2009/10/01/what-the-customer-actually-wanted/comment-page-1/#comment-4378</link>
		<dc:creator>Whitney Hess</dc:creator>
		<pubDate>Sat, 03 Oct 2009 16:36:31 +0000</pubDate>
		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=2579#comment-4378</guid>
		<description>You&#039;re a blogger for Britannica?!</description>
		<content:encoded><![CDATA[<p>You&#39;re a blogger for Britannica?!</p>
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		<title>By: Ce vor cu adevarat clientii &#124; Marius Sescu</title>
		<link>http://whitneyhess.com/blog/2009/10/01/what-the-customer-actually-wanted/comment-page-1/#comment-4372</link>
		<dc:creator>Ce vor cu adevarat clientii &#124; Marius Sescu</dc:creator>
		<pubDate>Fri, 02 Oct 2009 11:24:37 +0000</pubDate>
		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=2579#comment-4372</guid>
		<description>[...] e de aici, vazut la Krumel prima [...]</description>
		<content:encoded><![CDATA[<div style="padding: 1em; background-color: #EEEEEE">
<p>[...] e de aici, vazut la Krumel prima [...]</p>
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		<title>By: carmenhetrea</title>
		<link>http://whitneyhess.com/blog/2009/10/01/what-the-customer-actually-wanted/comment-page-1/#comment-4373</link>
		<dc:creator>carmenhetrea</dc:creator>
		<pubDate>Fri, 02 Oct 2009 10:58:32 +0000</pubDate>
		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=2579#comment-4373</guid>
		<description>Great cartoon!  Thanks for sharing.  Now the Britannica Blog as well.  &lt;br&gt;&lt;br&gt;&lt;a href=&quot;http://www.britannica.com/blogs/2009/10/the-classic-tree-swing-example-of-production-and-customer-service-gone-awry/&quot; rel=&quot;nofollow&quot;&gt;http://www.britannica.com/blogs/2009/10/the-cla...&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>Great cartoon!  Thanks for sharing.  Now the Britannica Blog as well.  </p>
<p><a href="http://www.britannica.com/blogs/2009/10/the-classic-tree-swing-example-of-production-and-customer-service-gone-awry/" rel="nofollow">http://www.britannica.com/blogs/2009/10/the-cla&#8230;</a></p>
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		<title>By: Dave Friedel</title>
		<link>http://whitneyhess.com/blog/2009/10/01/what-the-customer-actually-wanted/comment-page-1/#comment-4370</link>
		<dc:creator>Dave Friedel</dc:creator>
		<pubDate>Fri, 02 Oct 2009 03:03:00 +0000</pubDate>
		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=2579#comment-4370</guid>
		<description>You probably should credit the original creator of this.  Tom Gilb, Principles of Software Engineering Management.   Published in 1988.  Was a favorite cartoon of mine from college computer classes.   &lt;a href=&quot;http://bit.ly/FlQYD&quot; rel=&quot;nofollow&quot;&gt;http://bit.ly/FlQYD&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>You probably should credit the original creator of this.  Tom Gilb, Principles of Software Engineering Management.   Published in 1988.  Was a favorite cartoon of mine from college computer classes.   <a href="http://bit.ly/FlQYD" rel="nofollow">http://bit.ly/FlQYD</a></p>
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		<title>By: shivaas</title>
		<link>http://whitneyhess.com/blog/2009/10/01/what-the-customer-actually-wanted/comment-page-1/#comment-4369</link>
		<dc:creator>shivaas</dc:creator>
		<pubDate>Fri, 02 Oct 2009 02:51:12 +0000</pubDate>
		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=2579#comment-4369</guid>
		<description>haha.. this is soo true!!</description>
		<content:encoded><![CDATA[<p>haha.. this is soo true!!</p>
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		<title>By: Tweets that mention Pleasure and Pain » What the customer actually wanted -- Topsy.com</title>
		<link>http://whitneyhess.com/blog/2009/10/01/what-the-customer-actually-wanted/comment-page-1/#comment-4367</link>
		<dc:creator>Tweets that mention Pleasure and Pain » What the customer actually wanted -- Topsy.com</dc:creator>
		<pubDate>Fri, 02 Oct 2009 00:46:52 +0000</pubDate>
		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=2579#comment-4367</guid>
		<description>[...] This post was mentioned on Twitter by Tonny Pettersson and Renata. Renata said: RT @whitneyhess: New blog post: What the customer actually wanted http://bit.ly/GZn3t [...]</description>
		<content:encoded><![CDATA[<div style="padding: 1em; background-color: #EEEEEE">
<p>[...] This post was mentioned on Twitter by Tonny Pettersson and Renata. Renata said: RT @whitneyhess: New blog post: What the customer actually wanted <a href="http://bit.ly/GZn3t" rel="nofollow">http://bit.ly/GZn3t</a> [...]</p>
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		<title>By: fredericguarino</title>
		<link>http://whitneyhess.com/blog/2009/10/01/what-the-customer-actually-wanted/comment-page-1/#comment-4366</link>
		<dc:creator>fredericguarino</dc:creator>
		<pubDate>Thu, 01 Oct 2009 20:10:49 +0000</pubDate>
		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=2579#comment-4366</guid>
		<description>i LOVE LOVE this cartoon, which was featured in a presentation i saw yesterday in Montreal given by @afrognthevalley.... kinda reminds me of what we&#039;re going through right now....</description>
		<content:encoded><![CDATA[<p>i LOVE LOVE this cartoon, which was featured in a presentation i saw yesterday in Montreal given by @afrognthevalley&#8230;. kinda reminds me of what we&#39;re going through right now&#8230;.</p>
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