From middle school through college, I was obsessed with Starbucks. Five-times-a-week obsessed. Then five years ago I realized that I was spending $1,500 a year on coffee, quit cold turkey, and haven’t had a drop since. Part of me also hated the evil empire it has become. In middle school when the first Starbucks opened [...]
Entries from May 12th, 2010
The NEW Frappuccino: however-you-want-it
May 12th, 2010 · 17 Comments · Customer Experience, Pleasure
Being a godmother is like being a user experience designer
May 11th, 2010 · 2 Comments · Pleasure, Strategy, User Experience
On April 18, 2010, Griffin James Lam Konig was born at North Shore University Hospital in Manhasett, NY, weighing in at 7 lbs 13 oz. Griffin’s mom Donna is the 39-year-old daughter of my childhood babysitter Theresa (who I’ve always called T-T). The day after Griffin came home from the hospital, twenty-seven years after Theresa [...]
Reaching outside the UX tribe at STC’s Technical Communication Summit
May 10th, 2010 · 3 Comments · Career, Community, Conferences, Pleasure
In Transcending Our Tribe, my closing plenary at this year’s Information Architecture Summit, I asserted that in order for the field of user experience to survive, we need to stop spending so much time looking inwards, and start reaching out to the larger business and technical communities. Because I’m a big fan of practicing what [...]
Tags:Career·Community·Conferences·History·Organizations·Pleasure·Speaking·User Experience
Questions show passion, not doubt
May 10th, 2010 · 4 Comments · Consulting, Pain
I was recently contacted by someone to contribute to a project they’re working on. It was a well-connected and well-respected person whose work I’ve followed for years, so naturally I was quite excited by the inquiry. The initial email was a bit sparse — describing the project in just a couple sentences — and while [...]
Holy crap…I gave the closing plenary at IA Summit 2010
May 10th, 2010 · 1 Comment · Career, Conferences, Pleasure
Thirty days later and it has still barely sunken in that I gave the closing plenary at IA Summit 2010 in Phoenix, AZ, titled Transcending Our Tribe. Being bestowed with this tremendous honor was a shock in and of itself, but having actually survived the months of preparation, the intense trepidation, and the profound duration [...]
