It’s quite overdue, but this blog is now optimized to be viewed in a mobile browser. Many thanks to Ben Seven for giving me the kick in the ass I needed to get it done: Commented on You’re not a user experience designer if… by Ben Seven: Are you allowed to call yourself a User [...]
Entries from November 4th, 2011
The Neighborhood Business Experience
November 3rd, 2011 · 8 Comments · Community, Customer Experience, Pleasure
It was 7:19pm. There I was, standing outside of Tarzian Hardware, its gate down and locked, the lights turned off. The store hours sign read Monday – Friday 8:30am – 7pm. I knocked on the window. I rattled the gate. I called the store from my cell phone with 8% battery remaining and could hear [...]
