Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Consulting'

My 2nd Indie Anniversary

August 23rd, 2010 · 11 Comments · Career, Consulting, Pleasure

On the afternoon of Friday, August 22, 2008, I “left work” for the last time. It was my last day at my full-time job and I was officially self-employed. The last two years have been a whirlwind, and the benefits and repercussions of that single action have been far more significant than I ever could [...]

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Introducing StartUXs

August 2nd, 2010 · 4 Comments · Consulting, Startups

I’m very excited to be the guest author on this week’s 52weeksofUX, a blog by Josh Porter and Josh Brewer, two people I greatly admire. My topic is the increasingly crucial role that user experience design plays in the success of a startup. I called the piece StartUXs (get it? startups with an X instead [...]

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Watch me on The Big Web Show

June 22nd, 2010 · 1 Comment · Consulting, Pleasure, Twitter, User Experience

Last Thursday I had the absolute pleasure of joining the lovely Jeffrey Zeldman and Dan Benjamin on the eighth episode of The Big Web Show (read my previous post). If you weren’t able to catch the live broadcast, be sure to check out the video and podcast. We talked about how I’ve used Twitter to [...]

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Questions show passion, not doubt

May 10th, 2010 · 4 Comments · Consulting, Pain

I was recently contacted by someone to contribute to a project they’re working on. It was a well-connected and well-respected person whose work I’ve followed for years, so naturally I was quite excited by the inquiry. The initial email was a bit sparse — describing the project in just a couple sentences — and while [...]

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Can Leadership Be Learned?

March 6th, 2010 · 12 Comments · Consulting, Strategy

The words both start with L-E-A, but can leadership really be learned? As a consultant, I have the pleasure and challenge to work with a variety of different teams. I am a team of one, but I collaborate with agency teams (such as Happy Cog, whom I’m working with on the US Holocaust Memorial Museum [...]

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