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	<title>Pleasure and Pain &#187; Marketing</title>
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	<description>Improving the human experience one day at a time</description>
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		<title>Photo of the day: Time To Buy Cut-Rite</title>
		<link>http://whitneyhess.com/blog/2009/07/08/photo-of-the-day-time-to-buy-cut-rite/</link>
		<comments>http://whitneyhess.com/blog/2009/07/08/photo-of-the-day-time-to-buy-cut-rite/#comments</comments>
		<pubDate>Wed, 08 Jul 2009 19:15:14 +0000</pubDate>
		<dc:creator>whitney</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Photography]]></category>
		<category><![CDATA[Pleasure]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[Customer Experience]]></category>

		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=1847</guid>
		<description><![CDATA[I was baking at my parents&#8217; apartment recently and pulled out their wax paper to line a cookie sheet. When I tore some off, I noticed a message pierced into the paper that read &#8220;TIME TO BUY CUT-RITE.&#8221; They use a different brand than I do so I had never seen this before. The paper [...]]]></description>
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<p><img src="http://farm4.static.flickr.com/3600/3675238895_b47f5ab650.jpg?v=0" class="center"></p>
<p>I was baking at my parents&#8217; apartment recently and pulled out their wax paper to line a cookie sheet. When I tore some off, I noticed a message pierced into the paper that read &#8220;TIME TO BUY CUT-RITE.&#8221; They use <a href="http://www.reynoldspkg.com/reynoldskitchens/en/product.asp?cat_id=&#038;prod_id=1792">a different brand</a> than I do so I had never seen this before. The paper was near the end of the roll. </p>
<p>This is a really simple but clever way of prompting the customer to go buy more of their product.</p>
<p><img src="http://farm3.static.flickr.com/2603/3675236309_43b4021fc4.jpg?v=1246426240" class="center"></p>
<p>Typically it&#8217;s the empty cardboard box that triggers the need to replace it, at least for me. But this message, un-fancy and simply hole-punched, unavoidably right there on the paper itself, felt old-school and I smiled a bit.</p>
<p>But of course I didn&#8217;t go out and buy more. I just figured my folks would do it.</p>
Similar Posts:<ul><li><a href="http://whitneyhess.com/blog/2010/05/12/the-new-frappuccino-however-you-want-it/" rel="bookmark" title="May 12, 2010">The NEW Frappuccino: however-you-want-it</a></li>

<li><a href="http://whitneyhess.com/blog/2009/02/18/photo-of-the-day-hand-written-menu-at-chanterelle/" rel="bookmark" title="February 18, 2009">Photo of the day: Hand-written menu at Chanterelle</a></li>

<li><a href="http://whitneyhess.com/blog/2009/03/02/photo-of-the-day-you-cant-un-shit-a-first-impression/" rel="bookmark" title="March 2, 2009">Photo of the day: You Can&#8217;t Un-Shit a First Impression</a></li>

<li><a href="http://whitneyhess.com/blog/2009/02/28/photo-of-the-day-push-to-take-toilet-paper/" rel="bookmark" title="February 28, 2009">Photo of the day: Push to take toilet paper</a></li>

<li><a href="http://whitneyhess.com/blog/2010/02/15/photo-of-the-day-kickin-it-old-school/" rel="bookmark" title="February 15, 2010">Photo of the day: Kickin&#8217; It Old School</a></li>
</ul><!-- Similar Posts took 22.512 ms -->]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<title>Photo of the day: Nine wrong ways to swipe</title>
		<link>http://whitneyhess.com/blog/2009/03/12/photo-of-the-day-nine-wrong-ways-to-swipe/</link>
		<comments>http://whitneyhess.com/blog/2009/03/12/photo-of-the-day-nine-wrong-ways-to-swipe/#comments</comments>
		<pubDate>Thu, 12 Mar 2009 20:15:27 +0000</pubDate>
		<dc:creator>whitney</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Photography]]></category>
		<category><![CDATA[Pleasure]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[New York]]></category>
		<category><![CDATA[Pain]]></category>

		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=1070</guid>
		<description><![CDATA[I don&#8217;t drink whiskey, but this ad almost made me want to. Jameson ran an ad campaign last year exclusively for NYC subways. This hyper-localized approach isn&#8217;t very common for a national (hell, international) brand, and it really impressed me. Why? Because they demonstrated &#8220;insider knowledge.&#8221; MAYBE IT&#8217;S BECAUSE THERE ARENINE WRONG WAYS TO SWIPE [...]]]></description>
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<p><a href="http://www.flickr.com/photos/qt711/2427356747"><img src="http://farm4.static.flickr.com/3054/2427356747_a96c5123ae.jpg?v=0" class="center"></a></p>
<p>I don&#8217;t drink whiskey, but this ad almost made me want to. <a href="http://www.jamesonwhiskey.com/">Jameson</a> ran an ad campaign last year exclusively for NYC subways. This hyper-localized approach isn&#8217;t very common for a national (hell, <em>international</em>) brand, and it really impressed me. Why? Because they demonstrated &#8220;insider knowledge.&#8221; </p>
<blockquote><p>MAYBE IT&#8217;S BECAUSE THERE ARE<br />NINE WRONG WAYS TO SWIPE YOUR CARD,</p>
<p>BUT NO WRONG WAY TO<br />ENJOY A JAMESON</p></blockquote>
<p>If you don&#8217;t live in NYC or haven&#8217;t spent considerable time on our subways, you&#8217;re probably totally confused. And that&#8217;s the point. Anyone who rides the subway regularly has experienced the pain and humiliation of repeatedly swiping their <a href="http://www.mta.info/metrocard/">MetroCard</a> at the turnstile while it isn&#8217;t being read properly. Firstly, there&#8217;s a magnetic strip so the card has to be facing the right direction. Then there&#8217;s a matter of which direction you swipe and at what speed. Failing to swipe your card correctly is so common an occurrence that the MTA actually lists the <a href="http://www.mta.info/metrocard/easyuse.htm#sub">various error messages</a> on their website! (some but not all)</p>
<blockquote><p>&#8220;Please swipe again&#8221;<br />
&#8220;Swipe card again at this turnstile&#8221;<br />
&#8220;See Agent&#8221;</p></blockquote>
<p>I have also seen <em>too fast</em> and <em>too slow</em>.</p>
<p>I don&#8217;t know if there are actually <em>nine</em> wrong ways to swipe, but it really doesn&#8217;t matter (according to Gothamist, <a href="http://gothamist.com/2008/12/16/9_wrong_ways_to_swipe_a_metrocard.php">there are more</a>). Jameson showed that they understand the plight of the New Yorker, and managed to find a way for their product to be the solution. Despite not being much of a hard liquor drinker, never again will I unsuccessfully swipe my MetroCard without thinking of them.</p>
Similar Posts:<ul><li><a href="http://whitneyhess.com/blog/2008/03/01/twitterberry-was-mean-to-me/" rel="bookmark" title="March 1, 2008">TwitterBerry was mean to me</a></li>

<li><a href="http://whitneyhess.com/blog/2011/03/01/etiquette-isnt-dead/" rel="bookmark" title="March 1, 2011">Etiquette isn&#8217;t dead</a></li>

<li><a href="http://whitneyhess.com/blog/2008/01/13/the-locks-on-my-front-door/" rel="bookmark" title="January 13, 2008">The Locks on My Front Door</a></li>

<li><a href="http://whitneyhess.com/blog/2008/01/19/microsoft-download-center/" rel="bookmark" title="January 19, 2008">Microsoft Download Center</a></li>

<li><a href="http://whitneyhess.com/blog/2009/05/06/tips-and-tricks-for-blackberry-users/" rel="bookmark" title="May 6, 2009">Tips and Tricks for BlackBerry Users</a></li>
</ul><!-- Similar Posts took 22.782 ms -->]]></content:encoded>
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		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Spam that sells</title>
		<link>http://whitneyhess.com/blog/2008/03/30/spam-that-sells/</link>
		<comments>http://whitneyhess.com/blog/2008/03/30/spam-that-sells/#comments</comments>
		<pubDate>Sun, 30 Mar 2008 06:11:26 +0000</pubDate>
		<dc:creator>whitney</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Blogging]]></category>

		<guid isPermaLink="false">http://whitneyhess.com/blog/?p=109</guid>
		<description><![CDATA[I&#8217;ve received all sorts of crazy spam over the years, as I&#8217;m sure you all have. But this week I got a spam message that was targeted, personalized, and appealed to my deep desire for self-promotion: I thought about telling you the company that sent this to me, but that would justify their unsolicited email. [...]]]></description>
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<p>I&#8217;ve received all sorts of crazy spam over the years, as I&#8217;m sure you all have. But this week I got a spam message that was targeted, personalized, and appealed to my deep desire for self-promotion:</p>
<p><img src="http://img.skitch.com/20080330-rpbxjjqbeyw8imrq996p61yeq8.jpg" class="center"></p>
<p>I thought about telling you the company that sent this to me, but that would justify their unsolicited email. Suffice it to say that they sell &#8220;exclusive car advertising&#8221; at $65 for up to 20 chrome characters to affix on the back of your trunk. Ignore the fact that I don&#8217;t have a car to stick this to, but even if I did &#8212; is this a productive way to advertise a website? How can someone who&#8217;s driving a car remember a URL that they see on the back of the car in front of them? Take a photo, scribble it down while managing the wheel, text message it to themselves? I mean honestly, these people didn&#8217;t think it through.</p>
<p>Has anyone ever seen these out in the wild? If so, please send photos.</p>
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<li><a href="http://whitneyhess.com/blog/2009/05/15/anonymous-commenters/" rel="bookmark" title="May 15, 2009">Anonymous Commenters</a></li>

<li><a href="http://whitneyhess.com/blog/2009/05/11/a-bloggers-worst-nightmare/" rel="bookmark" title="May 11, 2009">A blogger&#8217;s worst nightmare</a></li>

<li><a href="http://whitneyhess.com/blog/2010/01/12/best-of-the-last-two-years/" rel="bookmark" title="January 12, 2010">Best of the Last Two Years</a></li>

<li><a href="http://whitneyhess.com/blog/2008/03/01/internet-famous/" rel="bookmark" title="March 1, 2008">Internet Famous</a></li>
</ul><!-- Similar Posts took 13.564 ms -->]]></content:encoded>
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