Since August 2005, I have helped Fortune 500s, early-stage startups, and world-renowned institutions get closer to their customers. Below is a select list of current and previous engagements.
Interested in becoming a client? My door is always open. Walk in: inquiries@whitneyhess.com

The best way to get recommendations from people you trust.
User research and personas, product strategy, wireframes, design strategy and oversight, brand oversight

Design personal correspondence to send digitally or by mail.
Advisory Board Member, usability testing

Order food online from restaurants in your area.
Stakeholder research, user research and personas, product strategy, wireframes, design strategy and oversight

Augmented reality fitting rooms in the store and at home.
User research, usability testing

The official, living memorial dedicated to the legacy of Dr. King.
Stakeholder workshop, user research and personas, product strategy

Helping students become better silent readers.
Stakeholder research, user research and personas, usability testing

Find a place to work, where and when you need it.
Stakeholder workshop, user research and personas, experience strategy, design principles

Host a party to share exclusive products from major brands.
Stakeholder research, user research and personas, usability testing, product strategy, wireframes

The world’s premier magazine of scientific discovery and technological innovation.
Stakeholder workshop, experience strategy, wireframes

America’s national institution for the documentation, study, and interpretation of Holocaust history.
Stakeholder workshop, stakeholder research, user research and experience strategy

Luxury clothing and goods from fashion designer Ralph Lauren.
UX team mentorship, 8-week workshop

Ensuring that kids growing up in poverty get an excellent education.
User research and personas, wireframes

Strategic search engine and social media marketing campaigns.
Stakeholder research, user research and personas, product strategy, wireframes

Integrate personal locally stored media with streaming media.
Stakeholder research, user research and personas, experience strategy, wireframes

Lower your carbon footprint with data-driven sustainability tools.
Stakeholder research, user research and personas, experience strategy, wireframes

Software tools for classroom observation and evaluation.
Stakeholder research, product strategy workshops, wireframes

One of the nation’s largest diversified media and information companies.
Stakeholder research, user research, wireframes


