Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Client List

Since August 2005, I have helped Fortune 500s, early-stage startups, and world-renowned institutions get closer to their customers. Below is a select list of current and previous engagements.

Interested in becoming a client? My door is always open. Walk in: inquiries@whitneyhess.com

NeedFeed
The best way to get recommendations from people you trust.

User research and personas, product strategy, wireframes, design strategy and oversight, brand oversight


Red Stamp
Design personal correspondence to send digitally or by mail.

Advisory Board Member, usability testing


Seamless
Order food online from restaurants in your area.

Stakeholder research, user research and personas, product strategy, wireframes, design strategy and oversight


Fitting Reality
Augmented reality fitting rooms in the store and at home.

User research, usability testing


The King Center
The official, living memorial dedicated to the legacy of Dr. King.

Stakeholder workshop, user research and personas, product strategy


Reading Plus
Helping students become better silent readers.

Stakeholder research, user research and personas, usability testing


Loosecubes
Find a place to work, where and when you need it.

Stakeholder workshop, user research and personas, experience strategy, design principles


House Party
Host a party to share exclusive products from major brands.

Stakeholder research, user research and personas, usability testing, product strategy, wireframes


Scientific American
The world’s premier magazine of scientific discovery and technological innovation.

Stakeholder workshop, experience strategy, wireframes


U.S. Holocaust Memorial Museum
America’s national institution for the documentation, study, and interpretation of Holocaust history.

Stakeholder workshop, stakeholder research, user research and experience strategy


Polo Ralph Lauren
Luxury clothing and goods from fashion designer Ralph Lauren.

UX team mentorship, 8-week workshop


Teach for America
Ensuring that kids growing up in poverty get an excellent education.

User research and personas, wireframes


Reprise Media
Strategic search engine and social media marketing campaigns.

Stakeholder research, user research and personas, product strategy, wireframes


Boxee
Integrate personal locally stored media with streaming media.

Stakeholder research, user research and personas, experience strategy, wireframes


Brighter Planet
Lower your carbon footprint with data-driven sustainability tools.

Stakeholder research, user research and personas, experience strategy, wireframes


Teachscape
Software tools for classroom observation and evaluation.

Stakeholder research, product strategy workshops, wireframes


Hearst Corporation
One of the nation’s largest diversified media and information companies.

Stakeholder research, user research, wireframes

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