Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Articles'

“Design Principles: The Philosophy of UX” featured on Core77

January 26th, 2012 · No Comments · Articles

Last Thursday I gave my talk Design Principles: The Philosophy of UX, at WebVisions at the Hudson Hotel in NYC. Christina Beard, a graphic designer and writer for Core77, was in the audience and wrote about my presentation in an article published yesterday. Christina later asked me if I believed my principles would change as [...]

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What I learned in 2011 and my predictions for 2012

December 19th, 2011 · 4 Comments · Articles, Customer Experience, User Experience

It’s a funny thing — the more you share your opinions openly, the more people ask you for them. As the year is coming to a close, if you’re thinking about starting a blog next year or writing more frequently on the one you already have, don’t just make an empty resolution. STICK TO IT. [...]

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Designing for Startups in Smashing Magazine

February 26th, 2011 · No Comments · Articles, Design, User Experience

A big thanks goes out to Andrew Maier whose article “Designing for Startups: How to Deliver the Message Across” in Smashing Magazine included some thoughts from a blog post I wrote a few months ago titled “A Plan of Action.” In it he features my three approaches to design: Reactive, Preactive, and Proactive — the [...]

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Fulfilling My Dreams, and Saying No Along the Way

August 3rd, 2010 · 32 Comments · Articles, Career, Pleasure

I am crying. And I am desperately trying not to smear the mascara I just put on. I’m emotional this morning (well, more emotional than normal) because a professional dream of mine has been fulfilled: I’ve been published by A List Apart. I read A List Apart when I was in college and needed to [...]

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Introducing StartUXs

August 2nd, 2010 · 4 Comments · Consulting, Startups

I’m very excited to be the guest author on this week’s 52weeksofUX, a blog by Josh Porter and Josh Brewer, two people I greatly admire. My topic is the increasingly crucial role that user experience design plays in the success of a startup. I called the piece StartUXs (get it? startups with an X instead [...]

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