Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Consulting'

Design Principles: The Philosophy of UX

May 4th, 2011 · 6 Comments · Conferences, Design, User Experience

On Monday, I had the honor and privilege of presenting a new talk at An Event Apart Boston 2011, titled Design Principles: The Philosophy of UX. This is my third year speaking at AEA and it never gets less exhilarating — and terrifying! Design Principles: The Philosophy of UX View more presentations from Whitney Hess. [...]

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Lifework — A philosophy, a lifestyle, a revolution

April 25th, 2011 · No Comments · Career, Consulting, Pleasure

Around this time three years ago, I started considering the possibilities of being independently-employed for the first time. Quite honestly it had never even really occurred to me before I met people who were doing it — and were happy, successful and encouraging. It wasn’t until August of that year that I actually took the [...]

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FONC and the Impostor Syndrome

March 20th, 2011 · 6 Comments · Career, Pain, Productivity

Last week, Caterina Fake wrote about the a social observation she made at SXSW which she called FOMO — Fear Of Missing Out: people checking their Twitter and Foursquare feeds to see who was where, doing what, to make sure that they were in the right place at the right time with the right people. [...]

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My SXSW Core Conversation: “Breaking Taboos: Pros Get Real About Money Matters”

March 7th, 2011 · 3 Comments · Career, Conferences, Consulting, Startups

Money is a topic that most people dance around because they don’t want to be rude, or tacky, or misunderstood. But if we avoid talking about it, we avoid learning a very essential part of our business and our industry. In order to thrive as a professional community, we need to have a strong handle [...]

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The Work I Love

March 5th, 2011 · 1 Comment · Consulting, Pleasure, User Experience

The work I love is about helping companies who love their customers discover how to be better to them…not convincing them to care. The work I love is about empowering customers to get the service they deserve…not trying to get them to buy into what they don’t really need. The work I love is about [...]

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