Passion knows no bounds. Thanks never gets lost in translation. From: Bruno Chaves To: Whitney Hess Subject: hello from brazil Date: August 4, 2010 9:04:13 AM EDT I do not know write in English. my English is very bad. But you can read;) I write to you, thanks to google translator:) I met his blog, [...]
Entries Tagged as 'Emails'
Awesome Email of the Day: I write to you, thanks to Google Translator
November 30th, 2010 · 7 Comments · E-mails, Pleasure
Tags:Emails·Inspiration·Pleasure
Awesome Email of the Day: Increasingly dissatisfied by how little influence I feel I have
November 29th, 2010 · No Comments · E-mails, Pleasure
I am a very fortunate person. I feel it every day. Some days I get the most incredible emails that make me realize it even more deeply. A few months ago I got this one, and I was given the permission to reprint it. This is why I do what I do. I know so [...]
Tags:Emails·Inspiration·Pleasure·Props
Awesome email of the day: The unglamorous side of UX
August 11th, 2010 · 4 Comments · E-mails
A few days ago, I received an amazing email from someone I have never before met, wanting to share some information. The purpose of the email is irrelevant, but the opening paragraph is SO classic, it’s worth reposting here. You should know that somewhere in the depths of the UX world there are a bunch [...]
Awesome Email of the Day: How Little You Really Know
June 10th, 2010 · 1 Comment · E-mails, Pleasure
Back in February, I wrote a blog post titled How Little You Really Know. If you haven’t read it, go check it out now. I got the below email in response, and have kept it in my inbox as a reminder of why I do what I do. It’s a few months late, but I [...]
Tags:Emails·Inspiration·Pleasure·Props
The Sheraton Responds!
September 30th, 2009 · 5 Comments · Customer Experience
[This is an update on the disappointing conditions I recently experienced at the Sheraton Centre Toronto Hotel.] Within 12 hours of my critical survey submission to TNS Global — the vendor who handles Sheraton’s customer satisfaction surveys — I received the following email from Sheraton’s Manager of Experience Engineering. I’m really glad they’re listening. Read [...]
Tags:Customer Experience·Customer Service·Emails·Pain·Pleasure
