On Tuesday I attended James Kalbach‘s one-day workshop on “Web Navigation Design” organized by Smart Experience, a small independent design school run by Victor Lombardi. The workshop took place in a conference room at the lovely Center for Architecture on LaGuardia Place in Manhattan. Victor invited me to attend the sold out workshop, and I’m [...]
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Whitney Hess is an independent management consultant and user experience strategist in New York City. She believes empathy builds empires.
Client inquiries: inquiries@whitneyhess.com
Speaking engagements: speaking@whitneyhess.com
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