Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Gadgetry'

Photo of the day: Do Not Disturb

January 25th, 2010 · 3 Comments · Photography, Pleasure

I travel a lot and I’ve seen (and used) my fair share of Do Not Disturb signs. Most hang from the doorknob, and some are inserted into the card key slot. But who hasn’t experienced their shortcomings? Either they fall to the floor every time you open the door, or you aren’t given one at [...]

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Whit Hour – Week 4

August 26th, 2009 · 4 Comments · Whit Hour

Thank you so much to the 25 or so folks who showed up for the fourth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Join me next week on Sunday, August 30, 9-10pm Eastern [...]

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TD Bank’s Penny Arcade

August 22nd, 2009 · 58 Comments · Customer Experience, Gadgetry, Pleasure

[UPDATE: I'm getting a lot of visitors from TD Bank's Intranet. If you are a TD Bank / Commerce Bank employee, please leave a comment on this post with your thoughts!] I save my spare change in a ceramic vase that was given to me by my childhood babysitter. It isn’t cute like a piggy [...]

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Who needs a plumber when you have Twitter?

July 1st, 2009 · 4 Comments · Twitter

I’m a do-it-yourself kinda girl, so instead of putting in a work order with the building staff, I’d prefer to at least try to fix things around the apartment myself. Lately I’ve been noticing a problem with my dishwasher, so I thought I’d ask Twitter: Not surprisingly, I got a lot of great advice. Here’s [...]

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Photo of the day: Cigarette vending machine

May 12th, 2009 · 9 Comments · Gadgetry, Photography

On a recent trip to Pittsburgh, I passed this cigarette vending machine when I went to the restroom at Finnegan’s Wake (one of my favorite Irish pubs in town). It took me by surprise because they’ve been illegal in New York City for almost 20 years. I remember playing with the knobs as a little [...]

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