Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Methodology'

If the product doesn’t work, its “user experience” doesn’t matter

August 18th, 2010 · 8 Comments · User Experience

I recently edited an article for UX Magazine (When You Startup with UX) in which I interviewed four startups on what User Experience means to them. Of all the things that people said, the quote that stood out to me the most was from Mike Singleton, a developer at Foursquare: “…when you only have three [...]

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Whit Hour – Week 12

August 3rd, 2010 · No Comments · Whit Hour

Thank you so much to the 35 people who showed up for the twelfth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour (new [...]

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My Best Advice for Conducting User Interviews

July 7th, 2010 · 30 Comments · Research, User Experience

In a previous life, I was a Professional Writing major and part-time journalist. I contributed to my school’s student newspaper, as well as the faculty and staff newspaper, and almost every week for two years, I wrote an arts column for the Pittsburgh City Paper — Western PA’s leading alternative newsweekly [read my old clips]. [...]

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Whit Hour – Week 10

July 6th, 2010 · No Comments · Whit Hour

Thank you so much to the 35 people who showed up for the tenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.justin.tv/whitneyhess. Whit [...]

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My 20 Guiding Principles for UX Design on Monster.com’s InsideTech

March 26th, 2010 · 3 Comments · Articles

Last month I mentioned that UX Magazine would now be syndicating some of the content from Pleasure and Pain. A couple weeks ago they republished my Guiding Principles for UX Designers post, which then in turn got picked up by Monster.com’s InsideTech, a “meeting place for IT professionals.” The article has more than 2,600 views [...]

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