Yesterday the wonderful Johnny Holland Magazine published my essay, See For Yourself: About the Power of Observing. The article, or more accurately, rant, is all about how imperative it is for user experience designers to actively observe the world around us on a regular basis. Re-reading it now, it feels quite different than most of [...]
Entries Tagged as 'Methodology'
See For Yourself on Johnny Holland Magazine
March 18th, 2010 · 1 Comment · Articles, User Experience
The UX Design Process for the Boxee Beta
January 27th, 2010 · 29 Comments · Consulting, Design, User Experience
More than a year ago I very proudly announced that Boxee, the much-loved social media center software company, had hired me as the user experience designer for their beta. In the five months that I worked with them, I conducted user interviews and usability testing to identify people’s needs, behaviors and frustrations, and redesigned the [...]
Tags:Clients·Consulting·Design·Methodology·Pleasure·Startups·User Experience
What the customer actually wanted
October 1st, 2009 · 8 Comments · Design, Humor, Pain
A few weeks ago Orian sent me a hilarious but sad cartoon on the all-too-familiar process of cumulative error and product dilution during a project life cycle: customer request -> finance -> engineering -> manufacturing -> marketing -> delivery. Not only do we fail to deliver on what was proposed, but what the customer said [...]
Tags:Design·Humor·Methodology·Pain·User Experience·Web Development
Whit Hour – Week 6
September 21st, 2009 · No Comments · Whit Hour
Thank you so much to the 41 people who showed up for the sixth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. I really appreciate everyone’s flexibility in moving over to Ustream at the [...]
Tags:Career·Clients·Conferences·Consulting·Education·Learning·Methodology·New York·Organizations·Twitter·User Experience·Whit Hour
Whit Hour – Week 4
August 26th, 2009 · 4 Comments · Whit Hour
Thank you so much to the 25 or so folks who showed up for the fourth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Join me next week on Sunday, August 30, 9-10pm Eastern [...]
Tags:Books·Career·Clients·Consulting·Design·Gadgetry·Methodology·Usability testing·User Experience·Whit Hour
