Thank you so much to the ~22 people who showed up for the sixteenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [...]
Entries Tagged as 'Organizations'
Whit Hour – Week 16
September 14th, 2010 · No Comments · Whit Hour
Tags:Books·Career·Consulting·Organizations·Startups·Usability testing·User Experience·Whit Hour
Old Guard Versus New Guard: An Interview by Tom Johnson
June 2nd, 2010 · 1 Comment · Community, Industry
While at STC Summit in Dallas a month ago, Tom Johnson, a technical writer for the LDS Church in Salt Lake City, asked if he could interview me for his blog I’d Rather Be Writing. From Tom’s blog post: In this videocast, I talk with Whitney Hess at the STC Summit in Dallas about her [...]
Reaching outside the UX tribe at STC’s Technical Communication Summit
May 10th, 2010 · 3 Comments · Career, Community, Conferences, Pleasure
In Transcending Our Tribe, my closing plenary at this year’s Information Architecture Summit, I asserted that in order for the field of user experience to survive, we need to stop spending so much time looking inwards, and start reaching out to the larger business and technical communities. Because I’m a big fan of practicing what [...]
Tags:Career·Community·Conferences·History·Organizations·Pleasure·Speaking·User Experience
Whit Hour – Week 6
September 21st, 2009 · No Comments · Whit Hour
Thank you so much to the 41 people who showed up for the sixth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. I really appreciate everyone’s flexibility in moving over to Ustream at the [...]
Tags:Career·Clients·Conferences·Consulting·Education·Learning·Methodology·New York·Organizations·Twitter·User Experience·Whit Hour
Volume 1, Issue 1 of the Journal of IA
May 6th, 2009 · No Comments · Articles, Industry
The very first issue of the Journal of Information Architecture was published yesterday, after much dedication and tirelessness from contributors around the world. The Journal of Information Architecture is a peer-reviewed scholarly journal. Its aim is to facilitate the systematic development of the scientific body of knowledge in the field of information architecture. The long [...]










