Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Strategy'

New Year’s Resolutions for 2011

January 10th, 2011 · 8 Comments · Pleasure, Strategy

New Year’s Resolutions get a bad rap, and many say they’re trite and futile. I couldn’t disagree more. Setting goals, especially challenging ones, is the best way to effectively change behavior. A resolution is a commitment to oneself, and I can’t think of a more honorable and necessary thing for a human to do than [...]

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You are in context to another

November 26th, 2010 · 2 Comments · Strategy, User Experience

I’ve been thinking a lot lately about how to define your audience, how to name them. We all know that if you design for everyone, you end up designing for no one. But demarcating a group of people can be a real struggle, especially since people exhibit different behaviors in different situations — one of [...]

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What are you worth?

November 22nd, 2010 · 13 Comments · Consulting, Strategy

Perhaps not coincidentally, I had two totally separate conversations on Sunday within the same theme: how much should I charge? Later that day I tweeted: Several folks responded that they’d like to hear more about my reflection in a blog post, so here it is. One conversation was with a friend who’s interviewing for a [...]

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When You Startup With UX

July 24th, 2010 · No Comments · Articles

On Wednesday, UX Magazine published my article, When You Startup with UX — a look into how a few successful startups are integrating user experience practices. I posed 5 questions to 5 people (4 folks at 3 different startups and 1 venture capitalist) to find out how they think about UX and what it means [...]

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Can Leadership Be Learned?

March 6th, 2010 · 12 Comments · Consulting, Strategy

The words both start with L-E-A, but can leadership really be learned? As a consultant, I have the pleasure and challenge to work with a variety of different teams. I am a team of one, but I collaborate with agency teams (such as Happy Cog, whom I’m working with on the US Holocaust Memorial Museum [...]

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