Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'User Experience'

Location Agnostic, Context Specific

February 7th, 2012 · 8 Comments · Accessibility, Gadgetry, Technology

At the end of last year, I contributed to a year-end roundup piece in A List Apart called “What I Learned About the Web in 2011.” I shared the most impactful lesson I had learned from various user research projects last year. CONTEXT IS KING The most important thing that 2011 taught me about web [...]

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“Design Principles: The Philosophy of UX” featured on Core77

January 26th, 2012 · No Comments · Articles

Last Thursday I gave my talk Design Principles: The Philosophy of UX, at WebVisions at the Hudson Hotel in NYC. Christina Beard, a graphic designer and writer for Core77, was in the audience and wrote about my presentation in an article published yesterday. Christina later asked me if I believed my principles would change as [...]

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What I learned in 2011 and my predictions for 2012

December 19th, 2011 · 4 Comments · Articles, Customer Experience, User Experience

It’s a funny thing — the more you share your opinions openly, the more people ask you for them. As the year is coming to a close, if you’re thinking about starting a blog next year or writing more frequently on the one you already have, don’t just make an empty resolution. STICK TO IT. [...]

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Catching Up on Pleasure and Pain

June 30th, 2011 · No Comments · Blogging

Welcome! If it’s your first time here, you probably arrived via a link to a single post and may not have a full picture of the things I write about. If you’re interested in learning more about me, here’s a selection of posts that can speak to my broader vision about user experience and my [...]

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Follow-up to “You’re not a user experience designer if…”

June 7th, 2011 · 8 Comments · Blogging, Community, User Experience

The blog post I wrote about six weeks ago titled, You’re not a user experience designer if…, got way more attention than I ever could have predicted — in fact, I think it got the most traffic of any post I’ve ever written. Sure, it’s an antagonistic title and that always gets people riled up. [...]

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