Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'User Experience'

Silver Winner of the Inaugural User Experience Awards

June 7th, 2011 · 1 Comment · Awards, User Experience

I am incredibly honored to have won an award at last night’s User Experience Awards at the Parsons School of Design. I was awarded one of four Silver prizes for my work on the Boxee beta application, and was given the distinction of Best User Centered Design Process. Wow! Thank you so much to the [...]

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Design Principles: The Philosophy of UX

May 4th, 2011 · 6 Comments · Conferences, Design, User Experience

On Monday, I had the honor and privilege of presenting a new talk at An Event Apart Boston 2011, titled Design Principles: The Philosophy of UX. This is my third year speaking at AEA and it never gets less exhilarating — and terrifying! Design Principles: The Philosophy of UX View more presentations from Whitney Hess. [...]

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You’re not a user experience designer if…

April 23rd, 2011 · 82 Comments · Industry, User Experience

The UX field is booming. It seems like the number of user experience practitioners has doubled in the last year — from newbies who’ve just entered the workforce, to mid-career changes, to folks who’ve been doing this all along but finally found out what to call themselves. It’s incredibly reassuring to finally see a long [...]

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I am a stencil

March 6th, 2011 · 2 Comments · Pleasure, User Experience

This happened five months ago, and I was so stunned by the honor that I think I pushed it somewhere deep into my subconscious until now. In Search Patterns: Design for Discovery by Peter Morville and Jeffrey Callender, there are these cute people icons that accompany various illustrations throughout the book. There was so much [...]

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The Work I Love

March 5th, 2011 · 1 Comment · Consulting, Pleasure, User Experience

The work I love is about helping companies who love their customers discover how to be better to them…not convincing them to care. The work I love is about empowering customers to get the service they deserve…not trying to get them to buy into what they don’t really need. The work I love is about [...]

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