Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Video'

Netflix Recommends: Art & Design Documentaries

April 10th, 2011 · 6 Comments · Design

I’ve been watching a lot of Instant Netflix lately, ever since I canceled my cable and bought a Roku (another more in-depth post on that experience at some point). Netflix never ceases to amaze me. They’ve been learning my tastes from the films I watch, rate, and add to queue. At this point I think [...]

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The most accurate portrayal of User Experience Designers ever created

January 27th, 2011 · 2 Comments · Pleasure, User Experience

This is possibly my favorite 1 minute and 32 seconds in the history of moving images. I got shivers at the end. Please do yourself and everyone else a favor by taking the time to watch this now, then send it to everyone who has ever asked you what a user experience designer is. ILUVUXDESIGN [...]

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Nationwide Insurance demonstrates user research with NationPam

January 18th, 2011 · 3 Comments · Customer Experience, Humor

As an independent consultant, I pitch my services a lot. I consider myself fortunate that I get the opportunity to chat with so many great companies (okay, and some not-so-great ones) about what user experience is and what value it could provide to their businesses. Without a doubt, the most difficult service for me to [...]

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Whit Hour – Week 12

August 3rd, 2010 · No Comments · Whit Hour

Thank you so much to the 35 people who showed up for the twelfth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour (new [...]

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Watch me on The Big Web Show

June 22nd, 2010 · 1 Comment · Consulting, Pleasure, Twitter, User Experience

Last Thursday I had the absolute pleasure of joining the lovely Jeffrey Zeldman and Dan Benjamin on the eighth episode of The Big Web Show (read my previous post). If you weren’t able to catch the live broadcast, be sure to check out the video and podcast. We talked about how I’ve used Twitter to [...]

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